Team Leader   | Customer Services Extrodinaire   |   Business Process Improvement & Data Analyst   |   Product Engagement   |   IT Generalist
My operational, change and delivery management experience often translates to identifying opportunities to produce valuable reports at all levels, including:
A pet project for me as part of the Business Development team, included broad responsibility for the Structerre Client Portal (Passport). This is an example of me in action demonstrating reporting features.
I have a proven track record of identifying quick win (low-code) and simple workflows to create cost effective solutions:
I have effectively leveraged advanced AI tools, including interaction with the OpenAI API, to simplify workflow processes and add "Pause for thought" industry insights to high level reports.
SharePoint
FileMaker
NetSuite
SQL
JavaScript
VBA
Excel
Dynamics 365
Jira
Confluence
OpenAI